Shipping policy

Shop Tashi Shipping Policy

At Shop Tashi, we strive to ensure your orders are processed and delivered efficiently. Please review the details of our shipping policy below:

Order Processing

  • All orders are processed within 3 business days (excluding weekends and holidays).
  • During high-demand periods, such as sales or holidays, processing times may take slightly longer.

Shipping Carrier

  • All orders are shipped via USPS (United States Postal Service).
  • Once your order has been dispatched, you will receive a confirmation email containing your USPS tracking number.

Tracking Information

  • Please allow up to 24 business hours for USPS to update tracking information after your package has been dispatched.
  • You can track your shipment directly on the USPS website using the provided tracking number.

Delivery Time

  • Most orders are delivered within 3-7 business days after dispatch. Delivery times may vary based on your location and USPS service.

Signature Requirement

  • If USPS requires a signature for delivery and you are unavailable to sign, the package will be held at your local USPS office. You can request a redelivery or pick it up in person.

Preorders

  • For preordered items, please allow 7-14 business days for shipping once the item becomes available.

Lost or Stolen Packages

  • Shop Tashi is not responsible for lost or stolen packages once they have been marked as delivered by USPS.
  • If your package is missing, please contact USPS to file a claim. For additional assistance, you can contact us at info@shoptashi.com or call 754-294-2876.

Incorrect or Undeliverable Addresses

  • Customers are responsible for providing accurate shipping information at checkout.
  • If a package is returned to Shop Tashi due to an incorrect or incomplete address, the customer will be responsible for reshipping fees.

International Shipping

  • At this time, we only ship within the United States.

Contact Us

For questions or concerns regarding your order or shipping policy, please feel free to contact us:

Thank you for shopping with Shop Tashi! We look forward to serving you.