Privacy policy

Privacy Policy

Effective Date: 07/2024

At Shop Tashi, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website, www.shoptashi.com. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a seamless shopping experience.

Personal Information:

When you interact with our website, we may collect the following:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely and not stored by us)
  • Order details

Non-Personal Information:

We may collect non-personal information about your interaction with our website, including:

  • IP address
  • Browser type
  • Device type
  • Pages viewed and time spent on the site
  • Referring websites

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process and fulfill your orders, including shipping and returns.
  • To improve our website and enhance user experience.
  • To communicate with you about your orders, promotions, or updates.
  • To provide customer service and respond to inquiries.
  • To prevent fraudulent transactions and ensure security.

3. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We work with trusted third-party service providers (e.g., payment processors, shipping companies) to complete your transactions.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights and property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to:

  • Recognize you when you visit our site.
  • Store your preferences and cart items.
  • Analyze website performance and usage.

You can adjust your browser settings to manage or disable cookies. However, disabling cookies may limit some functionalities of the website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses SSL encryption to secure your data during transmission.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to your personal data or ask us to correct inaccuracies.
  • Opt-Out: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in the email.
  • Data Deletion: You may request the deletion of your personal information, subject to legal or business obligations.

To exercise any of these rights, please contact us at info@shoptashi.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

Shop Tashi does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected information from a child without parental consent, we will delete it immediately.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective upon posting to our website. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

Thank you for trusting Shop Tashi. Your privacy is our priority.